Terms and Conditions

Terms of Service – Khetvala

OVERVIEW

This website is operated by Khetvala. Throughout the site, the terms “we”, “us”, “our”, and “Khetvala” refer to Khetvala Foods. Khetvala offers this website, including all information, tools, products, and Services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service (“Terms”, “Terms of Service”), including additional terms, conditions, and policies referenced herein or available by hyperlink.

These Terms apply to all users of the site, including browsers, customers, vendors, merchants, and contributors of content.

Please read these Terms carefully before accessing or using our website. By using any part of the website or Services, you agree to be bound by these Terms. If you do not agree to all Terms and conditions, you may not access the website or use our Services.

Any new features or tools added to the current store shall also be subject to these Terms of Service.

Our online store may be hosted on platforms such as Shopify or other e-commerce providers that enable us to sell our products and Services to you.

SECTION 1 – ONLINE STORE TERMS

By agreeing to these Terms of Service, you confirm that:

  • You are at least the age of majority in your jurisdiction; or
  • You have provided consent for any minor dependents using this website under your supervision.

You may not use our products or Services for any unlawful or unauthorized purpose or violate any applicable laws while using our website.

You must not:

  • Upload malicious software or viruses
  • Attempt unauthorized access to our systems
  • Interfere with website security or operations

Any violation of these Terms may result in termination of access to our Services.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse Service to anyone at any time for any reason.

You understand that your content (excluding payment information) may be transferred over various networks and adapted to technical requirements.

Payment information is encrypted during transmission using secure payment gateways.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of our Services without written permission from Khetvala.

SECTION 3 – ACCURACY OF INFORMATION

We strive to ensure all information on our website is accurate and updated. However, we do not guarantee that all information, including product descriptions, pricing, or availability, is always complete, current, or error-free.

Any reliance on website content is at your own risk.

We reserve the right to modify website content without prior notice.

SECTION 4 – PRODUCTS AND PRICING

Khetvala offers premium roasted makhana and healthy snack products.

All prices are listed in Indian Rupees (₹) and are subject to change without notice.

We reserve the right to:

  • Modify product pricing
  • Discontinue products
  • Limit product quantities
  • Restrict sales by region or customer

We make every effort to display product colors and packaging accurately, but actual appearance may vary depending on your device display.

SECTION 5 – ORDERS AND BILLING

We reserve the right to refuse, limit, or cancel any order at our sole discretion.

You agree to provide accurate and current information for all purchases including:

  • Name
  • Billing address
  • Shipping address
  • Email address
  • Phone number
  • Payment details

If we modify or cancel an order, we may notify you through the contact information provided during purchase.

SECTION 6 – SHIPPING AND DELIVERY

Delivery timelines are estimates and may vary based on location, courier delays, weather conditions, or unforeseen circumstances.

Khetvala is not liable for delays caused by third-party shipping providers.

Risk of loss and ownership of products pass to you upon delivery.

SECTION 7 – RETURNS AND REFUNDS

Returns, replacements, and refunds are subject to our Refund Policy.

Due to the consumable nature of food products, opened or used items may not be eligible for return unless damaged or defective upon delivery.

For return-related concerns, please contact our customer support team.

SECTION 8 – OPTIONAL TOOLS AND THIRD-PARTY SERVICES

We may provide access to third-party tools or services that we do not control.

These tools are provided “as is” and “as available” without warranties of any kind.

Your use of third-party services is entirely at your own risk and subject to their terms and policies.

SECTION 9 – THIRD-PARTY LINKS

Our website may contain links to third-party websites or platforms.

Khetvala is not responsible for:

  • Third-party website content
  • Privacy practices
  • Transactions or damages arising from third-party services

Please review third-party policies before engaging with their services.

SECTION 10 – USER COMMENTS AND FEEDBACK

If you submit comments, feedback, ideas, reviews, or suggestions, you agree that Khetvala may use, edit, publish, or distribute them without restriction or compensation.

You agree not to submit content that is:

  • Illegal
  • Offensive
  • Defamatory
  • Misleading
  • Harmful
  • Infringing on intellectual property rights

We reserve the right to remove inappropriate content.

SECTION 11 – PERSONAL INFORMATION

Your submission of personal information is governed by our Privacy Policy.

Please review our Privacy Policy for details regarding data collection, usage, and protection.

SECTION 12 – ERRORS AND OMISSIONS

Occasionally, our website may contain typographical errors, inaccuracies, or omissions related to:

  • Product descriptions
  • Pricing
  • Promotions
  • Shipping information
  • Availability

We reserve the right to correct any errors and update information without prior notice.

SECTION 13 – PROHIBITED USES

You are prohibited from using the website or its content:

  • For unlawful purposes
  • To violate laws or regulations
  • To infringe intellectual property rights
  • To spread malware or malicious code
  • To harass or discriminate against others
  • To collect personal data unlawfully
  • To spam, scrape, or phish users
  • To interfere with website security

Violation may result in immediate termination of access to our Services.

SECTION 14 – DISCLAIMER OF WARRANTIES

All Services and products provided by Khetvala are offered on an “as is” and “as available” basis.

We do not guarantee that:

  • The website will be uninterrupted or error-free
  • Product descriptions will always be accurate
  • Services will meet every expectation

To the maximum extent permitted by law, Khetvala disclaims all warranties, express or implied.

SECTION 15 – LIMITATION OF LIABILITY

Khetvala, its directors, employees, affiliates, suppliers, or partners shall not be liable for any indirect, incidental, special, or consequential damages arising from:

  • Use of the website
  • Purchase of products
  • Website interruptions
  • Errors or inaccuracies
  • Delayed deliveries

Our total liability shall not exceed the amount paid for the purchased product.

SECTION 16 – INDEMNIFICATION

You agree to indemnify and hold harmless Khetvala and its affiliates, employees, partners, and service providers from any claims, damages, liabilities, or expenses arising from:

  • Your violation of these Terms
  • Misuse of our Services
  • Violation of laws or third-party rights

SECTION 17 – SEVERABILITY

If any provision of these Terms is found unlawful or unenforceable, the remaining provisions shall remain valid and enforceable.

SECTION 18 – TERMINATION

These Terms remain effective unless terminated by either party.

We may terminate or suspend access to our Services immediately if we believe you have violated these Terms.

SECTION 19 – ENTIRE AGREEMENT

These Terms of Service, together with our Privacy Policy and other policies posted on the website, constitute the complete agreement between you and Khetvala.

SECTION 20 – GOVERNING LAW

These Terms of Service shall be governed and interpreted in accordance with the laws of India.

Any disputes shall be subject to the jurisdiction of the courts located in India.

SECTION 21 – CHANGES TO TERMS

We reserve the right to update or modify these Terms of Service at any time.

Changes will become effective immediately upon posting on the website. Continued use of the website constitutes acceptance of updated Terms.

SECTION 22 – CONTACT INFORMATION

Questions regarding these Terms of Service may be directed to:

Khetvala Foods

📧 Email: khetvalaofficial@gmail.com

📞 Contact Number:99872 37416

📍 Address: Khetvala Nature Foods A-wing, Anandi niwas, BMC colony, HP keluskar marg, Kurla west, Mumbai - 400070 Greater Mumbai Ward-L, Maharashtra

🌐 Website: www.khetvala.com

Country of Origin: India

Disclaimer

This Terms of Service document is provided for general informational purposes and should be reviewed by a qualified legal professional before final publication to ensure compliance with applicable laws and business requirements.